personal information

Our Privacy Policy

Please read this document carefully.

Last updated on 31-May-2023

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Introduction

“BuildTrackGo”, “we”, “us”, “our” and “ourselves” refers to BuildTrackGo Ltd, registered in England, UK.

This privacy policy sets out how we use and protect any information that you give us when you use our website and apps.

How we use your personal data

We may process data relating to your use of our website (“usage data”). This may include your IP address, geographical location, length of visit, page views and website navigation pathways. The source of the usage data is our analytics tracking system, Google Analytics. The purpose for this usage data is for analysing the use of the website and improving it further. The legal basis for this processing is our legitimate interests, in particular monitoring and improving our website.

We may process information that you provide to us for the purpose of subscribing to our newsletters and other notifications (“newsletter data“). The newsletter data may be processed for the purposes of sending you the newsletters and other notifications and analysing their use. The legal basis for this processing is consent.

We may process information relating to transactions, including accepting payments and the purchases of services provided by us through a third party billing provider called Stripe (“transaction data“). We use Stripe to process transactions on our behalf and it has industry standard safeguards that help keep your payment details secure. Read more about their privacy policy here. The transaction data may be processed for the purpose of supplying the purchased services and keeping proper records of those transactions. The legal basis for this processing is our legitimate interests, in particular our interest in the proper administration of our website and business.

We may process information contained in or relating to any communication that you send to us by email or by our website contact forms (“message data“). The message data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The message data may be processed for the purposes of communicating with you (including where appropriate sending you sales or marketing materials) and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our business and communications with users, prospective customers and customers.

Sharing your personal data with others

We do not sell or rent your personal data to third parties for marketing purposes.

We may be legally required to disclose your personal data if such disclosure is (a) required by law, or other legal processes; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to protect us from legal action or claims from third parties, including you and/or other users or members;

Retaining and deleting personal data

We will retain your personal data for the following periods, at the end of which periods it will be deleted or anonymised:

Third party websites

Our website may contain links to websites owned or operated by third parties. These websites are not under our control and are not subject to our privacy notice. These websites will likely have their own privacy notices. We have no responsibility for these websites and we provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites are solely at your risk. It is your responsibility to check the privacy notices of these websites to see how they treat your personal data.

Our email policy

From time to time, we may send you emails with promotional information about our services and/or offers. You can always opt out of receiving further email correspondence from us by simply clicking the unsubscribe link at the bottom of the email you receive. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission.

When buying from us

If you buy products or services from us, we may collect personal data from our third-party billing provider including your name, email address and billing information (but never your complete card number).

You may have to provide your credit or debit card details to buy products and services from our us. We use third-party billing services and have no control over these services. We make commercially reasonable efforts to make sure your credit card number is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your credit card details from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.

International transfers of your personal data

In this section, we provide information about the circumstances in which your personal data may be transferred to countries outside the United Kingdom and the European Economic Area (EEA).

The servers of some of our cloud services providers may be situated in the USA. Transfers to the USA will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the relevant data protection authorities. You acknowledge that personal data that you submit for publication through our websites or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

Wherever we transfer, process, or store your personal data, we will take reasonable steps to protect it. We will use the information we collect from you in accordance with our privacy notice. By using our website, services, or products, you agree to the transfers of your personal data described in this section.

Your rights

Your principal rights under data protection law are listed below.

The right to access. You have the right to get confirmation that your personal data is being processed and have the ability to access your personal data.

The right to rectification. You have the right to have your personal data corrected if it is inaccurate or incomplete.

The right to erasure. You have the right to request the removal or deletion of your personal data if there is no compelling reason for us to continue processing it.

The right to restrict processing. You have a right to ‘block’ or restrict the processing of your personal data. When your personal data is restricted, we are permitted to store your data, but not to process it further.

The right to data portability. You have the right to request and get your personal data that you provided to us and use it for your own purposes. We will provide your data to you within 30 days of your request. You can request your personal data by contacting us using the details provided at the bottom of this privacy notice.

The right to object. You have the right to object to us processing your personal data for the following reasons:

Filing a Complaint with Authorities. You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.

For details about your rights under the law, visit this webpage. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your personal data by contacting us using the details provided at the bottom of this privacy notice.

Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated by contacting us using the details provided at the bottom of this privacy notice.

Registration

If you create an account with us via the apps we provide, we will use the data you entered during registration, such as name and email address, to create an account for you to access the core functionalities of our apps, such as tracking meal costs.

During the registration process, your consent will be obtained for this processing of your data, with reference made to this privacy policy. The data collected by us will be used exclusively to provide your customer account.

Firebase Authentication

Firebase Authentication is a registration and authentication service provided by Google LLC or by Google Ireland Limited, depending on the location the apps provided by us is accessed from. To simplify the registration and authentication process, Firebase Authentication can make use of third-party identity providers and save the information on its platform. To find out more about how information is processed, read their Privacy policy here.

Firebase Authentication uses the data to enable end-user authentication, and facilitate end-user account management. It also uses user-agent strings and IP addresses to provide added security and prevent abuse during sign-up and authentication.

Firebase Authentication keeps logged IP addresses for a few weeks. It retains other authentication information until the Firebase customer initiates deletion of the associated user, after which data is removed from live and backup systems within 180 days.

Firebase Cloud Firestore

Firebase Cloud Firestore is a hosting and backend service provided by Google LLC or by Google Ireland Limited, depending on the location the apps provided by us is accessed from.

Google Analytics for Firebase

Google Analytics for Firebase or Firebase Analytics is an analytics service provided by Google LLC or by Google Ireland Limited, depending on the location the apps provided by us is accessed from.

In order to understand Google's use of Data, consult Google's partner policy here. We use Google’s “Firebase” tracking service for our App. Firebase uses tracking technologies that allow it to record and analyse the interaction of App users with the App – for example: the frequency and length of sessions and their navigation through various menu items.

Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config or Notifications.

Users may opt-out of certain Firebase features through applicable device settings, such as the device advertising settings for mobile phones, rejecting or accepting the coookie banner notice or by following the instructions mentioned in this privacy to clear cookies from your device.

About cookies

Our website uses cookies. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; it may contain other information as well.

By agreeing to accept our use of cookies, you are giving us, and third parties we partner with, permission to place, store, and access some or all the cookies described below on your computer.

Performance Cookies. These cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests, content management, and other website measurements.

Functional Cookies. These cookies enable the website to remember user’s choices – such as their language, username, and other personal choices – while using the website. They can also be used to deliver services, such as letting a user make a blog post, listen to the audio, or watch videos on the website. Functional cookies also include media cookies that can be used to improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.

Advertising or Targeting Cookies. These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less targeted and more irrelevant advertising if you disable these cookies.

We may also use cookies for:

Cookies used by our service providers

Sendinblue. We use Sendinblue to manage our sign-up forms including newsletter forms. Sendinblue sets cookies when serving these forms to you. You can set your browser to block these cookies, but some parts of our website may not then work. To find out more about Sendinblue, read their privacy policy here.

Google analytics. We may use Google analytics which gathers information about our website and app use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website and apps. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyse traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website.

reCAPTCHA. We use reCAPTCHA v2 for the purpose of fighting spam on our website. To help fight spam, Google collects hardware and software information such as device and application data. The use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Use.

Doubleclick DART cookie. We may use Google, a third party vendor, to use cookies to serve ads on our website. Google’s use of the DART cookie enables it to serve ads to users based on their visit to our website and other sites on the Internet.

Google Adsense. Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners may include Google Adsense. These third-party ad servers or ad networks use technology to the advertisements and links that appear on our website and send directly to your browsers. They automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and/or to personalize the advertising content that you see.

We have no access to or control over these cookies that are used by third-party advertisers. You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. Our privacy policy does not apply to, and we cannot control the activities of, such other advertisers or websites.

Web Beacons. We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us to understand the behaviour of our customers and visitors.

Google Remarketing. We may use a remarketing advertising service on our website which is provided by Google and other companies that show our ads on websites across the Internet. With remarketing you may see ads for our products you have previously looked at. For this to happen, Google will read a cookie that is already in your browser, or they place a cookie in your browser when you visit our site or other sites using remarketing.

You can opt out of Google’s use of cookies and remarketing here or you can opt out using the Network Advertising Initiative opt-out webpage.

Managing cookies

Google Ad and Content Network Privacy notice. Third-party vendors, including Google, use cookies to serve ads based on a user’s past visits to our website. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visits to our site and/or other sites on the Internet. Users may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting http://www.aboutads.info/choices/ For European users visit http://www.youronlinechoices.eu

Google Analytics Privacy notice. For more information on how Google collects and processes your data, please read their policies, found here. You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout

Browser cookie settings. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links depending on which internet browser you are using:

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you may not be able to access some features on our website.

Changes to our privacy notice

We reserve the right to change this privacy notice at any time. If we decide to change this privacy notice, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your personal data in a method different from that specified at the time it was collected, we will provide advance notice by email (sent to the email address you have supplied to us). Otherwise, we will use and disclose our users’ and customers’ personal data in agreement with the privacy notice in effect when the information was collected. In all cases, your continued use of our website, services, and products after any change to this privacy notice will constitute your acceptance of such change.

Contact information

Usman Shabbir. BuildTrackGo Ltd.

Registered address:
2A James Carter Road
Mildenhall
Suffolk
IP28 7DE
United Kingdom

Contact us via our contact form.